1988bo Privacy Policy – Personal Data Protection for Malaysian Players

At 1988bo, we understand that your trust depends not only on the quality of services we offer, but also on how we handle your most personal information. That is why privacy is more than just a box for us to tick — it is a core value that has shaped the way we build and operate this platform from day one.

Many Malaysians who use online betting platforms worry about the safety of their personal information — and that concern is completely valid. You have the right to know exactly what happens to your name, phone number, banking details, and activity history. This policy is written in plain, straightforward language rather than confusing legal jargon, because we believe transparency is the foundation of trust.

1988bo operates in accordance with strict international data protection standards. We employ the latest security technologies, rigorous internal procedures, and strict data access controls to ensure your information is used only for purposes you have consented to — and nothing beyond that.

1988bo collects several categories of personal data depending on the nature of your interactions with the platform. Below is a full breakdown of the types of data we may collect:

A. Identity & Account Information

• Full name as shown on identity card (MyKad) or passport
• MyKad number or passport number
• Date of birth and gender
• Current residential address in Malaysia
• An active Malaysian mobile number
• A valid email address
• Your chosen username and password (stored in hashed form)

B. Financial & Payment Information

• Malaysian bank account number (for withdrawal purposes)
• Registered bank account holder name
• Linked digital wallet information (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay)
• Deposit and withdrawal transaction history in Malaysian Ringgit (MYR)
• KYC records (copies of identification documents and proof of address)

C. Platform Activity Data

• Sports betting history (football, badminton, and other sports)
• Live casino game history (baccarat, blackjack, and others)
• Win and loss records
• VIP points accumulated and redemption history
• Self-limit settings and responsible gaming preferences

D. Technical & Usage Data

• IP address of the device used to log in
• Device type, operating system, and web browser
• Login and logout times and dates
• Cookie and session tracking data (see Section 9)
• In-platform activity logs for security purposes

Your personal data is collected through the following channels when you interact with the platform 1988bo:

• Account Registration: When you complete the registration form, you voluntarily provide basic information such as your name, email, phone number, and date of birth. This is the most fundamental data required to open an account.
• KYC Process (Identity Verification): During the identity verification process prior to your first withdrawal, you will be asked to upload an identification document and proof of address. These documents are stored securely and used solely for verification purposes.
• Financial Transactions: Every time you make a deposit or withdrawal using DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay, transaction details are automatically recorded for accountability and security purposes.
• In-Platform Activity: Every bet placed, every casino game played, and every interaction with platform features is recorded as part of your account history.
• Support Communications: When you contact 1988bo customer support via live chat or email, conversation records are retained for quality assurance and follow-up purposes.
• Cookies & Tracking Technologies: Our platform uses cookies and similar technologies to collect technical data about how you use the website (see Section 9 for more details).

All data collection takes place with your knowledge — whether you provide it directly or it is automatically recorded as part of the platform's normal operation. No hidden or covert data collection occurs at 1988bo.

1988bo uses your personal data solely for the following purposes. We never use your data for any other purpose without your explicit consent:

1988bo does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is a commitment we uphold without exception. However, in the course of providing our services to you, there are limited situations in which your data may be shared:

• Payment Processors: Transaction information required for processing is shared with the payment processors we use — such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay providers — solely for the purpose of processing your financial transactions. All of these payment processors are subject to strict financial security standards in Malaysia.
• Technical Service Providers: Third-party providers that support our platform operations (such as cloud hosting services, security monitoring systems, and platform analytics) may have limited access to the data needed to deliver their services. All such providers are bound by data protection agreements that prohibit them from using your data for any other purpose.
• Legal Compliance: 1988bo may be required to disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies when mandated by applicable law or a valid court order. We have no discretion in such situations, but we will notify you where legally permitted to do so.
• Business Transfer: In the event of a merger, acquisition, or transfer of 1988bo's business assets, user data may form part of the transferred assets. In such circumstances, you will be notified and given the option to close your account if you do not consent to the transfer.

Protecting your data is a responsibility we take very seriously. 1988bo implements a range of technical and organisational security measures to keep your data protected against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All communications between your device and 1988bo's servers are protected with the latest Transport Layer Security (TLS) encryption. This means that data transmitted — including login credentials and transaction details — cannot be read by anyone attempting to intercept the connection.
• Stored Data Encryption: Sensitive data stored in our databases — including passwords (stored as irreversible hashes), bank account numbers, and KYC documents — is encrypted using AES-256 standards.
• Restricted Internal Access: Not all 1988bo staff have access to players' personal data. Access is granted only to personnel who require it to perform their specific job functions, and every instance of access is logged and monitored.
• Two-Factor Authentication (2FA): We offer 2FA as an additional security layer for player accounts. We strongly encourage all users to enable it.
• Regular Security Audits: The 1988bo platform undergoes regular security audits and penetration testing to identify and patch vulnerabilities before they can be exploited.
• 24/7 Monitoring: Our automated monitoring system runs around the clock to detect suspicious activity and alert our security team in real time.

1988bo retains your personal data only for as long as necessary for the purpose it was collected, or as required by applicable law. Our general principle is to keep data no longer than needed:

• Active Account Data: For as long as your account remains active with 1988bo, all associated data will be retained to allow us to provide our services to you.
• After Account Closure: After you close your account, we will retain your basic personal data and transaction records for a minimum of 5 years as required by financial compliance and anti-money laundering regulations.
• KYC Records: Identity verification documents are retained for a minimum of 5 years after the business relationship ends, in accordance with applicable anti-money laundering legislation.
• Communication Logs: Customer support communication records are retained for 2 years for service quality purposes and to assist in resolving any disputes that may arise at a later date.
• Cookie Data: Session cookies are deleted when you log out. Persistent cookies expire according to their set duration (see Section 9).

When the retention period expires or you request data deletion (see Section 8), the data will be permanently deleted or anonymised from our systems. Anonymised data cannot be linked back to you and may be retained for statistical and platform analytics purposes.

As a user 1988bo, you have certain rights regarding your personal data. We respect these rights and are committed to helping you exercise them:

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 30 days of your request.
• Right to Rectification: If you find that personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. You may also update certain information directly through your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data, subject to our legal obligations to retain certain records (such as KYC records and financial transaction records for 5 years). Deletion requests will be processed upon account closure.
• Right to Object to Processing: You may object to the processing of your data for direct marketing purposes at any time — and we will stop immediately, no questions asked.
• Data Portability Right: You have the right to receive the data you have provided to us in a structured, machine-readable format, so you can transfer it to another service if you wish.
• Right to Withdraw Consent: For data processing based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the core services of your account.

To exercise any of the rights above, send a written request to support@1988bo.asia stating the right you wish to exercise and your account details (no need to share your password). We will respond within 30 calendar days.

Platform 1988bo uses cookies and similar tracking technologies to enhance your user experience and maintain session security. Below are the types of cookies we use:

You can manage cookie settings through your web browser preferences. However, disabling essential and security cookies may affect platform functionality. 1988bo or prevent you from logging in. Analytics and preference cookies can be declined without affecting the platform's core functionality.

Platform 1988bo may contain links to third-party websites or services in certain contexts, such as sports information or betting guides. This Privacy Policy not applicable to those third-party websites.

We are not responsible for the privacy practices of any third-party websites you visit through links on our platform. We recommend reading the privacy policy of each website you visit separately. The presence of a link to a third-party website does not imply our endorsement or approval of its content or privacy practices.

Services 1988bo is for individuals aged 18 and above only. We do not knowingly collect personal data from minors under the age of 18. If you believe that someone under 18 has provided us with personal data without guardian consent, please contact us immediately at support@1988bo.asia so we can take appropriate action, including deleting the account and all associated data.

1988bo reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements.

When we make material changes to this Policy — such as changes to how we use your data or new types of data being collected — we will notify you at least 14 days before changes take effect via:

• In-account notification when you log in to the 1988bo platform
• Email to the address registered on your account
• A clear announcement on the Privacy Policy page stating the changes made

The "updated" date shown at the top of this page reflects when the latest version of this Policy took effect. Continued use of the 1988bo platform after that date constitutes your acceptance of the changes made.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1988bo handling your personal data, our team is here to help:

• Dedicated Privacy Email: support@1988bo.asia — please include "Data Privacy Inquiry" in your email subject line to ensure it is handled by the appropriate team. We will respond within 72 hours on business days.
• Live Chat: Available directly within the platform after logging in, 24 hours a day, 7 days a week. Suitable for general enquiries related to our privacy and data policy.

For formal requests related to exercising your privacy rights — such as data access, correction, or deletion — please use the email address above and include your account number along with a clear description of your request. We are committed to responding to all formal requests within 30 calendar days, in accordance with international data protection standards.